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                                              Agency Referral Procedures:

Once Reset receives a completed Referral Form, It is our goal to contact the Parent/Guardian within 72

hours to Answer any questions and reserve their spot in the next scheduled Reset Program. They will

receive program details, location and times. Then, the week of the program a follow-up

phone call will be made to re-confirm their Commitment to the program and to reiterate program

location, times, and details. At the conclusion of the day, all attendees that successfully completed the

Reset Program will receive a Certificate of Completion to prove their attendance.

A Spanish Interpreter is present at all Reset

programs.

Un intérprete de español está

presente en todos los programas de restablecimiento.

No Charge for

Families referred by Harbor